Privacy Policy

1. Data Controller

The Data Controller is Giotto Legno UK Ltd. For any inquiries regarding data protection or to exercise your privacy rights, you can contact us via email at administrationuk@giottolegno.com or via PEC at giottolegnoitaly@pec.it.

2. Information We Collect

We collect and process only the personal information required to manage commercial inquiries, quotation requests, customs entries, and orders:

• Contact Information: Name, business email address, telephone number, and company name.
• Commercial & Billing Data: VAT ID, EORI number, billing, and shipping details.
• Technical Data: IP address and essential technical cookies required for website operation.

3. Purpose & Legal Basis

Your personal data is processed in accordance with the GDPR (EU 2016/679) and the UK GDPR exclusively to:

• Fulfill request inquiries and manage agreed customs and freight logistics services.
• Comply with statutory tax, accounting, and customs regulations (HMRC, DEFRA, Agenzia delle Dogane).
• Maintain website security and legitimate B2B customer relationships.

4. Retention & Third Parties

Personal data is stored strictly for the duration necessary to deliver our services and in line with legal accounting/customs rules. We never sell or transfer data to third parties for marketing purposes. Information is shared only with customs or health authorities and official logistics partners strictly to execute import/export operations.

5. Your Rights

You have the right at any time to request access, correction, erasure, or restriction of processing of your personal data by contacting us at administrationuk@giottolegno.com.